CainDirect
BESPOKE COURIER & CONCIERGE · HEALTHCARE LOGISTICS – INDEPENDENT MODEL · ONE NAME. ONE OPERATOR. FULL ACCOUNTABILITY. · WHITE-GLOVE ON EVERY JOB · SAME-DAY FROM £45.00
LINCOLNSHIRE'S OPERATIONAL PARTNER SERVICES BUSINESS
Operational Partner Services.
Built Around You.
CainDirect is an Operational Partner Services business - Courier, Business Concierge, and Healthcare Logistics for Lincolnshire businesses and healthcare providers, personally operated by Andrew Cain to a white-glove standard. Available to a deliberately limited number of clients. One name. One operator. Full accountability on every job.
ONE NAME. ONE OPERATOR
BESPOKE & TAILORED
WHITE-GLOVE STANDARD
PROOF OF DELIVERY
FULLY INSURED
DBS CHECKED
PERSONAL ACCOUNTABILITY
FROM £45.00
WHAT CAINDIRECT IS
Bespoke. Personal. Deliberately limited.
CainDirect is a Bespoke Same-Day Courier, Business Concierge, and Healthcare Logistics service for Lincolnshire businesses and healthcare providers, personally operated by Andrew Cain, and built around clients who want a named, accountable operator rather than a pool of anonymous drivers.
Where a standard courier asks you to fit their process, CainDirect works the other way. Collection times, delivery preferences, handover instructions, healthcare logistics protocols, regular routes, named contacts, all discussed, agreed, and delivered to your standard.
For clients with recurring requirements, a weekly document run, a daily prescription round, a fortnightly supplier collection, CainDirect handles scheduled and recurring work to the same standard as a one-off job. The same operator, the same process, no re-briefing required.
THREE SERVICES. ONE STANDARD.
Bespoke Same-Day Courier, Business Concierge & Healthcare Logistics. The details that matter.
SERVICE 01
Bespoke-Same-Day Courier
Dedicated, direct, personally operated same-day delivery across Lincolnshire. Every arrangement tailored to your requirements. No shared vehicle, no depot, no driver changes.
From £45.00 · Standard, Partnership & Plus
SERVICE 02
Business Concierge
Operational task and errand support alongside courier work: key collections, handovers, property access, supplier runs, and ad-hoc practical tasks, personally handled.
From £40.00/hr · Partnership & Plus
SERVICE 03 · SPECIALIST VERTICAL
Healthcare Logistics
A dedicated service for GP practices, pharmacies, and care homes - DBS checked, named recipient handover on every job, clinical protocols agreed at consultation. Independent of the courier plan.
FOR CLIENTS WHO NEED A TRUSTED OPERATIONAL PARTNER
Capabilities that make CainDirect part of how you operate
Beyond CainDirect's Standard plan, Partnership and Partnership Plus are built to support the day-to-day routines, recurring tasks, and processes that keep your business running smoothly, without needing to be re-explained. Andrew learns your contacts, sites, and preferences until the arrangement needs minimal instruction. Three capabilities make that possible, from the first job onward.
BOOKING TYPE
Reserved Time Slots
A specific time held exclusively for your job, rather than an open collection window. Included at no uplift for Partnership and Partnership Plus clients.
RELATIONSHIP MODEL
Standing Arrangements
For clients with regular, recurring requirements, a Standing Arrangement embeds CainDirect into your operations. The same slot, the same operator, the same standard - weekly, fortnightly, or monthly. Andrew learns your contacts, routes, and preferences until the arrangement runs with minimal instruction from you.
EXCLUSIVE COMMITMENT
Reserved Capacity
Exclusively yours - no other clients served, no other jobs accepted. Built for completion days, maintenance windows, and high-volume periods.
FLEXIBLE PLANS
A plan structure built around how you work
CainDirect operates across three plans, each delivering the same white-glove standard, with the level of commitment and capability that suits your requirements. Whether you need Courier and Business Concierge support or Healthcare Logistics, you choose from the same three plans - Standard, Partnership and Partnership Plus.
Standard is pay-per-job - no commitment, no minimum. Partnership and Partnership Plus work on a monthly commitment: a committed number of jobs per month - Courier jobs or Business Concierge bookings, in any mix, at a reduced per-job rate. Healthcare Logistics is billed by time: HL Standard is pay-per-job, HL Partnership is a monthly commitment of hours, and HL Partnership Plus is a bespoke contract for delivery rounds and planned cover. Monthly figures are a base commitment, not a subscription, mileage is billed on top. The more you use the service, the better the rate.
AD-HOC
Standard
Ad-hoc, open-window bookings with no minimum commitment. The right starting point if your needs are occasional, or for same-day healthcare cover when you need it.
Courier: from £45.00 · no commitment · £0.95 a mile
Healthcare Logistics: £45.00/hr · first hour minimum · £0.95 a mile
COMMITTED
Partnership
A monthly allocation at a reduced rate, with access to scheduling capabilities - Courier and Business Concierge jobs, or regular Healthcare batch runs. CainDirect starts becoming a regular part of how you operate, rather than an occasional call.
Courier & Concierge: from £40.00 · £160/month for 4 jobs · £0.95 a mile
Healthcare Logistics: £40.00/hr · £160/month for 4 hours · £0.95 a mile
EMBEDDED
Partnership Plus
The highest tier, with the full range of scheduling and capacity capabilities. Built for businesses where CainDirect is integral to day-to-day operations, and for healthcare providers who want delivery rounds or planned cover run for them.
Courier & Concierge: from £35.00 · £280/month for 8 jobs · £0.95 a mile
Healthcare Logistics: bespoke - priced after a discovery call · all mileage included
Full rates and plan details on the Pricing page. Healthcare plans in detail on the Healthcare Logistics page.
HOW IT WORKS
Your service. Your way. Every time.
1
A consultation before any work begins
A short call with Andrew to understand your requirements, collection preferences, handover needs, recurring routes, health logistics protocols, and errand support. This conversation becomes the foundation of the service.
2
A bespoke arrangement configured around you
Everything agreed and built in before the first job so the service operates correctly from day one without needing to be managed or explained repeatedly.
3
Andrew on every job - collection to handover
No driver pool. No subcontracting. The same named, DBS-checked, fully insured operator handles every collection and every delivery. With proof of delivery as standard.
4
A service that improves over time
Andrew learns your business, the contacts, the sites, the preferences. The arrangement becomes more efficient, more intuitive, and more valuable the longer it operates.
WHO IT'S DESIGNED FOR
A select service for businesses and healthcare providers that expect more
CainDirect is designed for Lincolnshire businesses and healthcare providers that require a higher standard, and understand that a genuinely personal, bespoke service works best within a limited, trusted client base.